spinal sensation
ZenZone Therapy
ZenZone Therapy
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Product information:
Experience unparalleled relaxation with the ZenZone Therapy. Our innovative device offers a deep tissue massage experience tailored to alleviate stress, tension, and muscle tightness in your neck and back. Featuring advanced technology and ergonomic design, this massager targets key pressure points to provide instant relief and promote overall well-being.
Crafted with premium materials, the ZenZone Therapy offers multiple massage modes and intensity levels, allowing you to customize your massage experience according to your preferences. Whether you're at home, in the office, or traveling, our portable and versatile massager ensures relaxation is always within reach.
📝How it works:
Key Features:
- 💆♂️ DEEP TISSUE MASSAGE: Penetrates muscles for effective stress relief and relaxation.
- 🎯 VERSATILE DESIGN: Targets neck and back areas, providing comprehensive muscle relaxation.
- ⚙️ CUSTOMIZABLE SETTINGS: Choose from multiple massage modes and intensity levels for personalized comfort.
- 🚀 PORTABLE AND CONVENIENT: Lightweight and compact design for use anywhere, anytime.
- 🎯 TARGETED RELIEF: Precision targeting of pressure points for maximum tension release.
- 🔄 ERGONOMIC DESIGN: Contoured shape ensures optimal comfort during use.
- 🔥 HEAT THERAPY: Optional heat function soothes muscles for enhanced relaxation.
Transform your daily routine into a spa-like experience with the ZenZone Therapy Neck and Back Massager. Invest in your well-being today.
Shipping
Shipping
Free Shipping
We are glad to bring our customers great value and service. That’s why we provide free shipping from our warehouses in Asia by E-Packet or EMS and in USA by USPS.
Shipping to Over 200 Countries
We are proud to offer international shipping services. However, there are some locations we are unable to ship to. If you happen to be from one of those countries we will contact you.
Lost/Missing Packages
ARTOPACKS are not liable if the incorrect address is placed during the checkout process. Please make sure that your billing and shipping address is correct before processing your order. If we have made an error we will fully take responsibility of the original order that was made for you at no charge.
Customs
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive in your country.
Shipping Time
Shipping time varies by location. These are our estimates:
| Location | *Estimated Shipping Time |
|---|---|
| United States | 8-14 Business days |
| Canada, Europe | 8-15 Business days |
| Australia, New Zealand | 8-15 Business days |
| Central & South America | 10-20 Business days |
| Asia | 8-15 Business days |
| Africa | 15-30 Business days |
Tracking Information
You will receive an email with a tracking number once your order is shipped but sometimes due to free shipping tracking is not available.
My Tracking Says “No Information Available At The Moment”
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will My Items Be Sent In One Package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you’ve specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Warentee
Warentee
Welcome to Spinal sensation, your trusted destination for all your shopping needs! At Spinal sensation, we believe in providing exceptional customer service and ensuring that every purchase you make is a delightful experience. We are committed to building a relationship of trust and reliability with our valued customers, and our Guaranteed Rule is a testament to that commitment.
Our Guaranteed Rule:
1. 100% Authentic Products: We understand the importance of receiving genuine products, which is why we guarantee that every item you purchase from Spinal sensation is 100% authentic. We work directly with authorized suppliers and brands to ensure that you receive only the highest quality products.
2. Hassle-Free Returns: We want you to shop with confidence, knowing that if you're not completely satisfied with your purchase, you can easily return it. Our hassle-free return policy ensures that you can initiate a return within a specified period and receive a refund or exchange without any unnecessary hassle or inconvenience.
3. Secure Payment Options: Your online security is of utmost importance to us. spinal sensation provides a secure and encrypted platform for all your transactions. We offer a range of trusted payment options, allowing you to choose the method that suits you best. Rest assured, your personal and financial information is safe and protected when you shop with us.
4. Excellent Customer Support: We take pride in our dedicated customer support team, who are always ready to assist you with any queries or concerns. Whether you need help with product information, order tracking, or post-purchase assistance, our friendly and knowledgeable team is here to provide you with prompt and satisfactory solutions. Our support is available through online chat and WhatsApp.
5. Fast and Reliable Shipping: We understand that you're excited to receive your purchases, which is why we strive to provide fast and reliable shipping services. Spinal sensation partners with trusted shipping providers to ensure that your orders are delivered to you in a timely manner, securely packaged to protect your products during transit.
In addition to our commitment to customer satisfaction, Spinal sensation goes the extra mile to provide you with exceptional support whenever you need it. We understand the importance of being available and accessible to our valued customers, which is why we offer convenient online support and WhatsApp support.
Online Support: Our dedicated online support team is always ready to assist you with any inquiries or concerns you may have. Whether you need help with product recommendations, order tracking, or assistance with navigating our website, our knowledgeable and friendly team is just a click away. Simply visit our website and click on the "Support" or "Contact Us" section to access our online support. We strive to provide prompt and helpful responses to ensure a smooth and enjoyable shopping experience.
WhatsApp Support: We believe in offering seamless communication channels to cater to your needs. That's why Spinal sensation provides WhatsApp support, allowing you to reach out to us conveniently through your preferred messaging app. Our WhatsApp support line is available during our business hours, and our dedicated team is ready to assist you with any questions or concerns you may have. Simply save our WhatsApp support number and send us a message. We aim to provide quick and personalized responses to ensure your satisfaction.
Whether you prefer reaching out to us through our online support or via WhatsApp, rest assured that our team is committed to providing you with the highest level of support and assistance. We value your time and strive to ensure that your shopping experience with Spinal sensation is smooth, convenient, and enjoyable from start to finish.
At Spinal sensation, we pride ourselves on being a trusted and customer-centric store. We are dedicated to providing top-notch products, hassle-free shopping, and excellent support. Choose Spinal sensation for all your shopping needs, and let us take care of you every step of the way
FAQs
FAQs
Frequently Asked Questions (FAQs)
1. What payment methods do you accept?
We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also offer secure checkout through PayPal.
2. Do you offer international shipping?
Yes, we offer worldwide shipping. Please note that shipping times and costs may vary depending on the destination.
3. What is your return policy?
We offer a 30-day money-back guarantee on all our products. If you're not satisfied with your purchase for any reason, simply contact us for a full refund.
4. How can I track my order?
Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status of your shipment.
5. Are your massage products suitable for all ages?
Our massage products are designed to be safe and effective for individuals of all ages. However, we recommend consulting with a healthcare professional before using any new product, especially for children or individuals with pre-existing medical conditions.
6. Can I cancel or modify my order after it has been placed?
Once an order has been placed, it enters our processing system immediately to ensure fast shipping times. Therefore, we are unable to cancel or modify orders once they have been submitted. Please review your order carefully before completing the purchase.
7. Are your massage products suitable for professional use?
Many of our massage products are suitable for both personal and professional use. However, we recommend checking the product specifications and consulting with a licensed professional to ensure compatibility with your specific needs.
8. How do I contact customer support?
You can contact our customer support team via email at support@spinalsensation.com. Our team is available 24/7 to assist you with any inquiries or concerns.
9. Do you offer discounts for repeat customers?
Yes, we value our loyal customers and offer discounts and special promotions for repeat purchases. Be sure to sign up for our newsletter to stay updated on the latest offers.
10. Are your massage products eco-friendly?
We strive to offer environmentally friendly options whenever possible. Look for products labeled as eco-friendly or made from sustainable materials in our store.
